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Why Buy From Us?

/Why Buy From Us?
Why Buy From Us?2019-08-13T14:46:46+10:00

We know that your Lumi Night Light will speak for itself, but while you wait for your delivery, here are a few things that will help you have ease and confidence in us and your purchase. 

Your experience does not start when you receive your order.  From the moment you visit our website, we aim to give you choice, great prices, quality, ease of delivery and an anticipation for making your next purchase or gift something worth boasting about.


We are proud to be Australia’s largest night light store. Not only do we have a large range of night lights, we are also renowned for our enthusiasm to brighten up your life and improve sleep quality. We have an extensive range of unique designs that have been carefully hand selected, tested in our Brisbane warehouse, that are ready to send out to your home. 


Regardless of your age, gender, origin or occupation, we have catered this store for you. Yes we offer a large range of baby and kids night lights, our hope is that the light we shine will go outside the kids bedroom and into your home. 


We offer Free Standard Shipping to anywhere in Australia for all orders over $60. We use Australia Post for all our deliveries so you’ll get a fast and professional service that covers the entire country. All of our shipping is tracked and fully insured to help your order get to you quickly and safely.


We understand that when you buy products online, it may be difficult to imagine it in your hand or on your table. We’ve provided you with 30 days easy returns to decide if your new purchase is a keeper. If you decide that you want a refund or exchange please contact our team promptly and we will be happy to assist you. Refer to returns and refunds for more information.


We are proudly an Australian-owned company. By purchasing from us you’ll be supporting a local business and our enthusiastic employees. Your purchase is being shipped from within Australia and being handled by a team with superior local knowledge.


What we want more than anything, is for you to feel confident that you are getting a high quality and long lasting product from Lumi. Committed to exceeding your expectations, we offer a 12 month warranty on ALL our products. Have an issue? No problem, just contact our team and we will organise an exchange. The benefits of being an Australia owned and run company means we swiftly organise getting a brand new night light to your doorstep within a couple of days completely free of charge. For more information please read our terms and conditions. 


When you shop online it’s imperative that your personal details will be kept safe by the company who is handling them. Our payment system uses the latest 256-bit SSL security encryption technology to ensure your personal details are safe and protected. We also accept payment via Pay Pal and Afterpay and both offer secure online payment processing.


We want to ensure that we are here for you before, during and after buying with us as you are extremely important to us and we are passionate to ensure you are being taken care of. That’s why we’ve assembled a friendly, knowledgable and fun Customer Support Team to help make your experience with us as fantastic as possible.

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